Auster

Currently, due to high demand, all AUSTER orders are prepared and shipped within 48 hours. The average delivery time is 7 business days, and may vary depending on your region.

We offer free shipping on orders over £85, valid throughout the UK. Once your order ships, you will receive an email with a tracking code to track each stage of delivery. Click here to track.

For more information, see our Shipping Policy.

You can return or exchange any AUSTER product within 14 calendar days of receipt, as long as it is in perfect condition and in its original packaging.

Defective or incorrectly shipped items are free of charge; otherwise, the customer is responsible for shipping costs.

Refunds are issued within 14 days of receipt and inspection, using the same payment method.

To initiate the process, please email support@austerandco.com.

Learn more about our exchange and return policies.

At AUSTER, we accept MasterCard, Visa, American Express and Apple Pay to ensure convenience and security in your purchase.

Our team is ready to help. Contact us at support@austerandco.com and we'll be happy to respond within 2 business days.